Goodwill Industries of Kentucky announces Marcia McClendon as director of human resources

LOUISVILLE, KY. – Goodwill Industries of Kentucky has announced Marcia McClendon as its director of human resources. McClendon will oversee organizational development, diversity, equity and inclusion efforts, employee relations and recruiting for the 99-year-old nonprofit.

McClendon has more than 20 years of progressive experience in employee relations and has navigated challenges at the local, regional and national levels in the real estate, student loan, financial services and healthcare industries. She most recently served as the associate director of associate relations for Humana, where she worked for more than a decade.

Throughout McClendon’s career, she has used her passion and expertise in building relationships and teams to foster diversity, equity and inclusion and drive impactful business decisions and results. She takes pride in having helped organizations identify systemic operational opportunities and develop solutions to enhance culture, mitigate risk and protect their internal and external brand.

McClendon believes serving as the director of HR at Goodwill will afford her a unique privilege and honor to leverage and align her personal passion, skills and experience to the critical work Goodwill is doing throughout the commonwealth to improve the lives of those who are often underserved.

A Senior Certified Professional (SCP) and Senior Professional of Human Resources (SPHR), McClendon is a member of Louisville Society for Human Resources Management and serves as a Metro United Way HR Advisory Board member. She has a Bachelor of Science degree in Business, Personnel Management & Industrial Relations from Indiana University and a Doctor of Jurisprudence (J.D.) from Indiana University School of Law.

About Goodwill Industries of Kentucky

Goodwill Industries of Kentucky is a 99-year-old nonprofit organization that operates in 103 of Kentucky’s 120 counties. The organization is committed to using resources from its 67 retail stores to help build pathways out of poverty for individuals who need a hand up in life. In 2021, Goodwill helped place 2,636 Kentuckians into jobs with 871 of its employer partners and inside its own retail stores. Goodwill uses approximately 90 cents from every dollar generated in its retail stores to operate programs and services that help Kentucky’s hardest-to-serve job seekers build the life they desire.